Charge Entry
Bring encounter details
into a complete charge record.
Connect the services documented by your practice with the information needed for billing. Our charge entry workflow organizes encounter details, enters approved charges and flags missing items for resolution.
Service scope to discuss
Prepare the charge record before the claim moves forward.
Gather encounter information
Review the agreed source documents for dates of service, rendering providers, locations and other required encounter details.
Match the patient and payer
Check that encounter information is linked to the appropriate patient record and available coverage information.
Enter approved charges
Record the approved procedure and diagnosis codes, units, modifiers and charges supplied through the practice's coding and billing workflow.
Check completeness
Identify missing fields, duplicate entries and inconsistencies that need review before claim preparation.
Resolve open items
Route questions to the responsible practice or coding contact and track the response needed to complete the record.
Hand off for billing
Pass completed charge records into the agreed claim-preparation workflow and keep unresolved items visible.
A practical engagement
Know which encounters are ready and which need a response.
Agree on the source information, entry responsibilities and reconciliation process so completed work and open questions can be reviewed together.
- Completed charge records
- Missing-information worklist
- Duplicate and exception log
- Encounter-to-charge reconciliation summary
A clear handoff from coding to billing
Charge entry records the approved billing information. Coding determines how the documented service is represented. Defining that handoff helps the practice resolve questions with the right team before a claim is prepared.
Explore related RCM services
Connect the next step in your revenue cycle.
Explore a focused service or discuss how these workflows fit into complete medical billing support.

Coding
Discuss medical coding support for documentation review, code selection, clarification and billing handoff with CREDENT RCM SERVICES.

Cash Posting
Record payer and patient payments, review remittance details and track posting exceptions with CREDENT cash and payment posting support.

AR Coding
Review coding and documentation causes within unresolved or denied claims, organize clarifications and guide the billing handoff with CREDENT.

AR Billing
Organize outstanding claims, investigate billing and administrative issues and track follow-up actions with CREDENT AR billing support.

AR Calling
Discuss payer phone follow-up for outstanding claims, including call notes, reference numbers, required actions and escalation tracking with CREDENT.
Questions practices ask
Clarity before
the next step.
What information should our practice provide?
Start with the encounter records, approved coding information, provider and location details, and the charge schedule relevant to the engagement. Discovery will establish the exact source documents and required fields.
Does charge entry include assigning codes?
Charge entry uses approved codes and charges. If your practice also needs coding support, we can discuss it as a separate part of the scope and define who reviews and approves the codes.
How are missing details handled?
Open items are recorded and assigned to the agreed contact. Completed records can move through the workflow while items requiring clarification remain on a tracked worklist.
Discuss charge entry support
Share how encounters reach your billing team and where incomplete charge records create extra work.

